Our new Customer service training is now available!
 An exceptional customer service is one of the distinctive elements that can distance an individual or a business from the competition.
After having successfully trained more than 10,000 persons in customer service, we have decided to bring together the best elements of this training and to make it more interactive and even better adapted to the participants' needs.
This training will make you discover the strategies allowing you to offer an exceptional customer service.
The one day seminar (7 hours), given by Michel Perras, trainer and speaker, will, in a very interactive way, make you:
- Discover how your role and personality impacts on the team and on customers
- Improve communication with customers
- Define and set in motion the necessary elements for an extraordinary customer service
Contact us to enquire about the next training dates available.
Fee: $250/participant, plus tax. The fee includes the training material as well as a Certificate of participation.
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