Leadership of Inclusion
Training information
- Schedule: See specific date
- Course duration: 4 hours
- Maximum capacity: 30 people
Trainer
Category
Interactive webinar
Investment
399.99$
Leadership of Inclusion
Rarely are we aware of the power of our leadership of inclusion and especially the influence it bestows on our environment.
In this session, we will analyze attitude, commitment and energy management. We will also analyze communication and the influence this has on yourself and others.
We will help you discover that the way you think, ask questions and communicate with people, has a direct impact on your environment. Inclusion Leadership will help you discover the power you already have to generate a healthy, diverse and efficient workplace.
In this challenging business climate, we understand how much harder you must work to lead, achieve team spirit and communicate effectively. Our workshops have equipped professionals with the most effective skills and techniques to generate business productivity, a better work atmosphere resulting in success.
This in turn will forge deep and lasting internal and external client relationships.
Guaranteeing the results, they want with any transaction.
This workshop will give professionals the tools and strategies to navigate a diverse workplace.
You will learn how to question your interpretations, communicate, mentor and lead working effectively with diverse groups according to their unique needs and characteristics.
- Managing conflict that results from misunderstanding
- Reading and interpreting various needs
- Navigating relationships and fostering a team spirit among diverse groups
- Teaching professionals to improve their emotional and sensory acuity
- Learning how to ‘read’ body language and communicate with each unique type of speaker
Participants will be able to identify what triggers their emotions and reactions, understand the different diverse groups and personality types and how to communicate with each and how to counter obstacles. We will provide you with a toolbox of strategies that work!
Objectives:
- Raise your performance expectations
- Increase motivation and commitment in a diverse workplace
- Reach out and communicate more easily to everyone around you
- Clarify your thoughts to make people readily accept your ideas
- Get the best out of a diverse group around you
- Face challenges by racialized participants
- Understand the implications of a varied, multi-need workforce
- Understand the impact of daily verbal, behavioural and environmental respect for others
Understand the values, norms, shared values and patterns
In this training, you will also discover:
- Why it is so important to focus on other people’s strengths
- How great leaders of Inclusion think and act
- The way the best leaders manage their emotional reaction
- How to communicate and listen to create action and avoid conflict
- The best exercises to help you get to know yourself better and reach your full potential
UPCOMING TRAINING
To register, click on the date below.
Leadership of Inclusion
-
$80 reduction on
the 2nd registration -
+1 800-451-9445
Program Contents:
Emotional Intelligence & Communication Within Cultural Diversity
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- Understanding power and privilege, unconscious bias and cultural homophily
- Discovering identity and culture
- Knowing about perception and paradigms
- Recognizing types and adjusting your approach and strategies
- Asking yourself the right questions before you choose to act or react
- Developing emotional maturity and assertiveness to say what you need to say with diplomacy and respect for the speaker
- Listening beyond the spoken words to understand before you are understood
- Decoding cultural and gender differences: what the other person truly wants (which may differ from their stated objective) and why they want it
- Avoiding what can inadvertently offend others and how to avoid it
Assertiveness and Team Inclusion
- Navigating through different cultures and styles during a meeting or negotiation, obtaining a win-win outcome
- Working with six patterns that vary by culture
- Resolving problems and dealing with complaints
- Communicating with team remembering that no matter what you say the key is how you say it
- Dealing effectively with defensiveness using powerful toolbox
- Avoiding misinterpretations, misunderstandings and problems which arise when one views situations from his/her own viewpoint
- Using common filters, selection, generalization and distortion
- Eliminating right and wrong, in favor of different
- Cleaning the distorting lenses through which we perceive reality
- Recognizing common symptoms of an offended or alienated group
- Collaborating Interculturally and globally
At the end of this day, each of you will have the best toolbox on hand to become a great Leader of Inclusion.
Farès Chmait
Biography
With nearly 30 years of experience as a speaker and trainer, Farès Chmait has internationally recognized professionalism, in the business world.
He has worked in this capacity in around twenty countries, to support hundreds of businesses until they reach their goals. In addition to having an in-depth knowledge of the business world and ethnic relations, Farès is a training specialist.
Experienced and versatile
Visiting Professor at Concordia University’s John Molson Development Center and York University, Farès brings his experience to business leaders and managers’ service. A seasoned professional, he is appreciated for his friendly and dedicated approach. His expertise covers negotiation, time management, leadership, emotional intelligence, cultural differences and communication, among others.
Farès Chmait is also the author of several books, including Beyond Sales (Impact Pro, 1995), considered one of the best books on new sales communication techniques. Is he also the co-author of Guilty to Succeed? (A Different World, 2004) and The Power of Decision (Impact Pro, 2012).
“Whatever belief – positive or negative, stimulating or limiting – if you believe it firmly, it will become your reality. By acting like it’s true, without having the slightest doubt, you bring it to life. It is your faith in its existence that makes real what started as a belief.” – Farès Chmait
Trainings offered by Farès Chmait
This Live webinar program contains 4 hours of EDI Professionalism content from LSO.*
This program contains 4 hours of Approved CPD content from The Law Society of British Columbia (LSBC).
This program is Pre-Approved for 4 CPD hours from HRPA Ontario.
4 hours of Continuing Education (CE) on Ethical Learning for the mandatory continuing education requirement from the Engineers and Geoscientists BC (EGBC).**
4 hours of Continuing Education (CE) for the mandatory continuing education requirement from the Quebec Engineers Association (OIQ).
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*As EDI Professionalism Hours are a subset of Professionalism Hours, the same EDI hour counts for both EDI and regular Professionalism CPD hours and the extra hours goes toward Substantive CPD Hours.
**After completing the workshop, a 4 Continuing Education (CE) hours certificate on Ethical Learning will be given to you which can be used to accumulate your mandatory continuing education requirement from the Engineers and Geoscientists BC (EGBC). As indicated in the Guide to the Continuing Education Program, CE hours will apply when the workshop helps maintain the member’s competency and it is up to the member to determine if a specific workshop contributes to his competency in order to submit activities for CE hours. The Ethical Learning category does reference Equity, Diversity, and Inclusion in the list of applicable topics.
“Thank you for the Equity and Inclusion Strategies workshop. I thought it was a really good program and enjoyed it very much. Thanks to Fares for such a stimulating session.”
